Director of Tribe / Head of Customer Success
Mike has over 17 years of experience within the IT industry, starting out in the UK and then living in Christchurch NZ for the past 10 years.
Following a University degree in Business Information Systems, Mike utilised these skills in his initial role as an IT support engineer at VT Group and upon moving to NZ took on the role of Senior Systems Engineer with an aim to grow the relatively new business. With the experience gained as a business owner and director of Onetec UK Limited, Mike utilised these learnings to build strong relationships with clients, vendors and service providers, and undertook the position of Sales Manager and Virtual CIO.
Mike's reputation and understanding of the industry from a senior technical level, and focus on business solutions made him a key member of the Management team within CodeBlue, and a driver of continuous improvement within the business and that of his clients.
In the last few years Mike has held the role of Chief Information Officer within R. Redpaths Limited, one of New Zealand's most established & respected electrical wholesalers. He has assisted in a full digital transformation of the business, incorporating BI and analytics into a now highly progressive and successful business model.
The result of this success saw the formation of a new business called Cube, offering similar CIO and technology services to similar wholesalers in the industry and customers of Redpaths.
Cube merged in 2019 with the team at The Instillery South and went about creating a new NZ owned and operated business technology provider called Tribe.
With a goal to lead the growth of the business in the New Zealand, Mike manages the Customer Success Teams nationwide in a drive to provide customers with the strategy and Technologies needed to do smarter business.
Mike combines his technical, B.A and Sales Management experience in a consultancy role, leading key customer engagements & mentoring my fellow Tribe team members. He also plays a part in the Senior Leadership team, participating in strategic and action planning for the business. One of his personal goals will continue to be supporting people in their growth journey, to be the very best that they can be.
Tribe is a progressive technology consultancy firm who understand business and put people first. They don’t just fix problems but go all-in to identify opportunities and value for customers. Tribe specialise in technology by design and done in partnership with their clients, not done to them. The Tribe of experts make smarter business possible! With offices based in the Hawke’s Bay, Manawatu, Auckland and Christchurch Tribe is proud to help a diverse range of clients throughout NZ and offshore.
Every member of Tribe is committed to the core values - Teamwork, Respect, Innovation, Bravery and Empowerment.